Role Call Ltd
Privacy Statement April 2018
Role Call will only collect and retain personal data that is essential to carrying out our function as a drama-based Training Consultancy. We will process and retain that data only for the lawful basis specified. In most cases, the lawful basis will be to meet contract requirements.
Personal data will be shared only with those individuals and organisations necessary to meet our contractual requirements and will not be shared with any other third parties without your express permission.
Where the purpose for collecting and retaining personal data falls outside contractual requirements, for example, for quality assurance, marketing or promotional purposes, we will ask for your clear and explicit consent.
Personal data that we have collected and retained for contractual purposes and no longer required for the continued delivery or promotion of our services will be deleted or destroyed as soon as it is no longer required.
Personal data that we have collected and retained for non-contractual purpose shall be used only for the purpose for which we gained your clear and explicit consent. If that purpose changes, we shall seek a new consent from you.
You have the right to be informed of and have access to the personal data we hold about you. You also have the right to ask us to rectify any incorrect data and, where there is no compelling reason for us to retain the data, to request its erasure.
Where we are obliged to retain your personal data for contractual or legal reasons, you have the right to request a restriction on processing.
You have the right to ask us to provide electronically stored personal data in a format that can be readily accessed by other technological means.
You have the right to object to our processing of your data that has been collected for non-contractual purposes such as quality assurance, marketing or promotional purposes.
You have the right to complain to the Information Commission’s Office (ICO) if you are unhappy with the way we are processing your data.
We collect and retain contact data for client personnel for the express purpose of responding to requests for quotations and for carrying out work under contract.
On completion of any contract we retain contact data to facilitate:
a. Requests from clients for further quotes or provision of services
b. Requests to clients for references to help secure contracts with other clients
c. The provision of information on related services or products that may be of interest to our client.
Contact data is deleted or destroyed five years after the last contact with a client or on request from a client under their right for data to be erased.
Contact data relating to financial transactions are retained for the minimum period specified by HMRC for the retention of financial accounts.